Participant & Family Portal
Keep participants and families in the loop, free on every plan
Participants and the family contacts they nominate can see upcoming supports, plan budget drawdown, goal progress and shift notes, rate their supports, and message the care team. The portal is included at no extra cost on every plan.
Upcoming Supports
See who is coming and when, for every rostered shift.
Budget Drawdown
Core, Capacity Building and Capital spend against the NDIS plan, so there are no surprises.
Goals & Shift Notes
Follow progress on NDIS goals and read the notes workers share after each shift.
Feedback & Messages
Rate each support and send the coordinator team a message, with an urgency level.
How it works step by step
Invite
A coordinator invites the participant or a family contact / nominee.
Sign in
They sign in on the web or the Alevora mobile app.
Stay informed
Upcoming supports, budget, goals and notes are always current.
Speak up
Feedback and messages go straight to the care team.
Related NDIS Guides & Articles
Related features
Try Participant & Family Portal free for 14 days
Priced per active staff user only — participants, families, and nominees are always free.